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About Pro Cool Heating And Air
Pro Cool Heating And Air operates as a fully licensed and insured HVAC contractor in the greater Cobb County Georgia region, holding State License #CR110067. With an exceptional 4.9-star rating accumulated across 78 verified customer reviews, this family-oriented service provider has established itself as a trusted name for residential heating and cooling solutions in Marietta and surrounding communities. The company offers a $39 service call fee, which is waived when customers proceed with any repair work, making professional diagnostics accessible for homeowners across the service area.
What distinguishes Pro Cool from competitors is their commitment to same-day service availability and their versatile expertise across all HVAC brands and models. The company backs their workmanship with a 100% satisfaction guarantee, providing homeowners with confidence in every repair or installation project. Their financing options make larger projects like system replacements more manageable for budget-conscious customers, while limited-time promotional coupons offer additional savings ranging from $25 to $100 off repair services. The company maintains an A+ rating with the Better Business Bureau, reflecting their dedication to ethical business practices and customer satisfaction.
Customer reviews consistently highlight technician Patrick as a stand-out professional who communicates clearly and arrives prepared. Multiple reviewers recount how Patrick saved them from unnecessary system replacements by diagnosing repairable issues, with one Sandy customer noting he arrived ahead of the scheduled appointment time and resolved complex AC problems efficiently. Another review describes Patrick responding during after-hours weekend periods when heat wave emergencies struck, demonstrating the company's willingness to serve customers beyond typical business hours. The named technician's personable approach and diagnostic expertise appear repeatedly across the review portfolio, with customers praising his honest assessments and ability to explain technical issues in understandable terms.
What Customers Say
All 78 reviews award 5-star ratings, with technician Patrick mentioned by name in over a dozen customer testimonials praising his communication, punctuality, and repair expertise. Multiple reviewers specifically credit the company with saving them money by repairing systems other contractors recommended replacing.
Services
AC Repair & Maintenance
Diagnostic services, tune-ups, and repairs for all air conditioning systems. $39 service call waived with repairs.
Heating Repair & Service
Complete heating system repairs including furnace maintenance and troubleshooting for residential properties.
HVAC Installation
Professional installation of new heating and cooling systems with financing options available.
System Diagnostics
Thorough system evaluations to identify issues accurately before recommending repairs or replacement.
Emergency HVAC Service
Same-day response available for heat wave emergencies and after-hours weekend urgent calls.
Indoor Air Quality Solutions
Services addressing overall indoor air quality and comfort for residential homes.