Rare Breed Plumbing, Heating, and Air

Rare Breed Plumbing, Heating, and Air has earned a perfect 5.0-star rating across 389 verified reviews in Sandy, Utah, where the company operates around the clock, seven days a week. The business serves Sandy residents alongside neighboring communities in the Salt Lake City metro area, providing both emergency plumbing responses and scheduled maintenance appointments. Customers frequently mention the Herd Membership program, a subscription service that includes annual water heater flushing and whole-home plumbing inspections, reflecting the company's focus on preventive care and long-term client relationships.

What distinguishes Rare Breed from otherarea plumbers is their investment in technician development and customer education. Reviewers consistently observe senior technicians training junior staff during service calls, with Isaac personally guiding Collin through inspection procedures while explaining each step to the homeowner. This mentorship culture extends to transparency about findings, such as flagging defective shutoff valves during routine inspections rather than overlooking potential future problems. The company's 24-hour availability means homeowners never face after-hours surcharges for emergencies.

Customer stories from recent reviews illustrate the range of challenges Rare Breed handles. Greg assisted a homeowner with a bathroom leak that evolved into a full remodel, replacing original 1973 plumbing to prevent future issues before installing a new tub, toilet, and faucets. Thor arrived punctually at a parent's house, quickly diagnosed a sink problem, and explained repairs in plain language that put the family at ease. Isaac and Collin recently completed a water heater flush and discovered two shut-off valves that would not close properly, alerting the homeowner to the needed repairs before any water damage occurred.