Arrow HVAC

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Claim This BusinessAbout Arrow HVAC
Arrow HVAC operates as a heating and cooling specialist serving West Jordan along with surrounding communities including Copper Hills, Majestic Meadows, and Colonial Estates. With a 4.9-star average derived from 45 client reviews, the company has established a strong reputation for responsive service across the greater Salt Lake County area. Their scheduling model accommodates residential customers with extended hours from 9 AM to 9 PM six days per week, positioning them as an accessible option for homeowners managing busy work schedules who need after-hours consultation or weekend appointments.
What distinguishes Arrow HVAC from neighboring contractors centers on their breadth of equipment expertise and commitment to transparent diagnostics. The company handles the full lifecycle of climate systems, from evaluating aging furnaces and central air conditioners for replacement viability through installing contemporary high-efficiency heat pump configurations. Their service model includes same-day emergency response capabilities, a critical differentiator during Utah's temperature extremes when system failures create immediate comfort crises. Several reviewers specifically mention the team's willingness to explain technical findings clearly, helping homeowners understand whether repair or replacement represents the more cost-effective long-term path.
Customer experiences documented in recent reviews reveal consistent themes around technician professionalism and problem-solving thoroughness. In one instance, Anthony conducted air conditioning maintenance in West Jordan that involved cleaning components and verifying system performance beyond basic filter inspection, resulting in measurably quieter operation and improved cooling response. Clara Bennett's account describes a late-night emergency call in Colonial Estates where Arrow HVAC dispatched a technician rapidly after her system stopped functioning during an extreme temperature period. Another reviewer noted heat pump repair that resolved persistent uneven temperature distribution throughout the home, with the technician arriving prepared to troubleshoot multiple potential causes.
What Customers Say
Eight recent reviewers awarded perfect 5-star ratings, with two accounts specifically praising rapid emergency response times and another highlighting technician Anthony's methodical maintenance approach. Two clients mentioned heat pump services, suggesting particular strength in that equipment category. All reviewers comment on clear communication and fair pricing, indicating consistency in customer experience across different service types.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
| WednesdayToday | 9 AM–9 PM |
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
| Saturday | 9 AM–9 PM |
Services
Air Conditioning Repair
Diagnostic services for cooling system failures including refrigerant leaks, compressor issues, and thermostat malfunctions with upfront cost estimates.
AC Installation & Replacement
Full system replacement evaluating property size, ductwork condition, and efficiency requirements to recommend appropriately sized equipment.
Heating System Services
Furnace repair, heat pump installation, and heating system maintenance addressing ignition problems, airflow restrictions, and component wear.
Preventive Maintenance Tune-Ups
Seasonal check-ups cleaning components, testing safety controls, checking refrigerant charge, and verifying electrical integrity.
Emergency HVAC Repair
After-hours and weekend response for system failures requiring immediate attention, available six days per week.
Thermostat Installation
Smart thermostat setup and programming including wifi configuration and integration with existing heating and cooling equipment.