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Claim This BusinessHansen HVAC Heating & Cooling has served West Jordan and the broader Salt Lake City metro since establishing their Feulner Park Circle headquarters. With 78 verified customer reviews generating a 4.4-star average, the company has built a reputation for residential heating and cooling solutions across communities including West Jordan, Salt Lake City, and surrounding Utah neighborhoods. Their service manager Corey brings 26 years of industry experience to every call, supported by technicians trained in both traditional and modern HVAC systems.
What distinguishes Hansen HVAC from neighboring contractors is their commitment to transparency and follow-through. Several reviewers note the team diagnosed problems that previous technicians missed, including complex humidifier wiring configurations and circulation issues, suggesting strong diagnostic expertise. The company offers annual service contracts, giving homeowners recurring maintenance rather than one-time repairs. Their FAQ section provides homeowners with baseline troubleshooting steps before dispatching a technician, indicating they educate customers rather than automatically upselling service calls.
Customer testimonials repeatedly name specific technicians who turned stressful situations into resolved problems. Tracy earned multiple shoutouts for responding within 30 minutes during subzero evenings and arriving within an hour on the coldest night of the year. Brian corrected a humidifier wiring issue that another company had failed to resolve for 18 months, restoring proper humidity levels within a day. These named references suggest a consistent team rather than rotating subcontractors, giving customers predictable service quality.
78 reviews with a 4.4-star average; technicians Tracy and Brian each earn multiple five-star mentions for resolving problems other contractors missed. Emergency response time appears frequently in positive feedback, with reviewers citing 30-minute arrival windows during heating failures.
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Diagnostic and repair services for residential cooling systems, including new AC installations and component replacement.
Furnace repair, installation, and maintenance for residential heating systems, with emergency availability.
Annual service contracts and routine maintenance to keep HVAC systems running efficiently year-round.
Wiring diagnostics and repair for Aprilaire and other humidifier systems connected to furnace equipment.
Identifying issues that previous contractors missed, including electrical configuration problems and airflow restrictions.