Tim's Repair Service
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About Tim's Repair Service
Tim's Repair Service operates in Bassett, Virginia, providing appliance repair solutions to local homeowners. The business holds a 2.6-star rating compiled from 25 customer reviews, offering repair services for common household appliances. The company can be reached directly at (276) 629-8277 for service inquiries in the Bassett area.
Without a web presence or documented service guarantees, identifying distinct competitive advantages proves challenging. Customer feedback presents a divided picture, with some reviewers noting reasonable pricing and competent repairs while others describe significant communication issues and incomplete work. Prospective clients should approach with clear expectations and documented agreements.
Customer experiences with Tim's Repair Service reveal stark contrasts. One Bassett homeowner described a positive outcome when Tim arrived prepared with necessary parts, completing a washer/dryer stackable repair including a receiver change and breaker replacement within a day at a reasonable price. Conversely, multiple reviewers report extended delays, unreturned calls, and unresolved issues after payment. One customer states Tim collected $125 for a washer pickup, then an additional $315 for a control board, yet the appliance remained unrepaired after a month. Another reviewer indicates a $3,500 deposit was paid for HVAC installation that never commenced.
What Customers Say
Of 4 detailed reviews examined, 3 describe negative experiences involving payment without completed work, unreturned communications, and small claims court or police involvement. One reviewer recounts a successful same-day repair with parts already in stock, praising both timeliness and pricing.
Services
Washer Repair
Diagnosis and repair of washing machine issues including control board replacement and component fixes.
Dryer Repair
Service for dryer malfunctions, electrical repairs, and breaker replacements.
Stackable Unit Service
Combined washer/dryer stackable unit repairs including receiver changes and electrical work.
HVAC Installation
Equipment installation services for heating and cooling systems, though reviews indicate disputes over completed work.
Parts Replacement
On-site parts availability for common repairs, including breakers and control components.