Virginia Heating & AC Heating & Air Conditioning

Virginia Heating & AC Heating & Air Conditioning operates as a heating contractor serving Bon Air, VA and nearby communities. The business holds a 3.1-star rating compiled from 15 customer reviews, reflecting a mix of satisfied and dissatisfied homeowner experiences. Service hours extend Monday through Saturday from 7 AM to 8 PM, with Sunday availability from 9 AM to 7 PM, providing consistent coverage across all seven days. Reviewers indicate the company handles thermostat installations, furnace repairs, heat pump servicing, and boiler maintenance, primarily accepting assignments through American Home Shield warranty programs rather than direct homeowner calls.

Documentation reveals contrasting service experiences that warrant careful consideration. One positive review highlights a technician who diagnosing persistent fuse issues in a furnace that a previous company overlooked, successfully restoring heating function. Conversely, negative feedback describes incompatible thermostat installations, exposed wiring creating fire hazards, and communication breakdowns where multiple calls went unreturned. These conflicting accounts suggest quality may depend heavily on the specific technician assigned and nature of the repair needed.

Customer narratives reveal named technicians who made notable impressions during service calls. A reviewer described a technician arriving within a shortened window who walked through diagnostic steps and explained the American Home Shield sequential repair protocol, demonstrating transparency about warranty limitations. Another client noted a technician resolved a problem other contractors could not identify after multiple attempts, fixing an ongoing issue that caused recurring electrical failures.