Ace Air Conditioning & Heating Service, Inc.
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About Ace Air Conditioning & Heating Service, Inc.
Ace Air Conditioning & Heating Service, Inc. operates as a residential HVAC contractor in Chantilly, Virginia, serving the broader Fairfax County region with heating and cooling solutions. The company holds a perfect 5-star rating compiled from 526 customer reviews, positioning it among the most highly recommended contractors in Northern Virginia for homeowners seeking reliable service.
Customer reviews consistently highlight Ace Air Conditioning & Heating Service's commitment to transparent pricing and honest assessments. Multiple reviewers describe receiving upfront cost explanations before work begins, with technicians specifically noting they avoid inflating invoices with unnecessary charges. This honest approach to diagnostics appears repeatedly across feedback, differentiating the company from contractors who might recommend repairs.
Several reviewers specifically name technician Quentin (also spelled Quenten) for his consistent professionalism across multiple service visits. One account describes a same-day response to water accumulation under an HVAC unit, with Quentin arriving in booties to protect the customer's flooring before troubleshooting the issue. Another reviewer mentions Quentin answering multiple system questions while expressing genuine appreciation for the homeowner's pet.
What Customers Say
526 reviews form a uniformly positive dataset, with every reviewer awarding 5 stars except one 1-star complaint. Six different customers explicitly credit technician Quentin or Quenten for thorough inspections, respectful manner, and willingness to explain repair options. Negative sentiment appears only once and relates to installation disputes rather than ongoing service quality.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | Closed |
| SaturdayToday | Closed |
Services
HVAC Repair
Diagnostic services and component replacement for heating and cooling systems, with upfront cost disclosure before work begins.
Scheduled Maintenance
Regular inspection and cleaning services covered under annual maintenance contracts, mentioned by multiple long-term customers.
Air Conditioning Service
Summer cooling system maintenance and repair addressing issues like water accumulation and reduced performance.
Heating System Service
Furnace maintenance and repair, with one reviewer citing helpful answers to furnace-specific questions.
System Installation
New HVAC unit installation; noted in negative review spanning five installations over recent years, indicating availability.