Sears Appliance Repair

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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates as a certified appliance service provider in Charlottesville, Virginia, maintaining a 4.5-star rating across 284 customer reviews. The location at 1531 Rio Road East serves residential customers throughout the Charlottesville metro area, handling repairs for major household appliances including washers, dryers, refrigerators, ovens, and freezers. The service center operates seven days a week from 7 AM to 11 PM, providing flexible scheduling options for homeowners managing busy households.
As part of the Sears Home Services network, this location benefits from direct manufacturer partnerships and access to OEM parts for major appliance brands. The company offers diagnostic services where a technician assesses the appliance condition before recommending repair or part replacement. Several reviewers specifically noted the value of Sears extended warranties, with one customer noting the warranty saved significant money on a subsequent repair.
Multiple reviewers highlighted specific technicians who delivered exceptional service. David P received praise for explaining repairs clearly and connecting with customers' pets during service calls. Herb was described as knowledgeable and efficient, diagnosing a washer issue quickly, ordering parts, and completing repairs during the same visit. One reviewer documented a drain pump failure repair where the technician correctly diagnosed the issue, ordered parts, and completed work with strong communication throughout the process.
What Customers Say
284 reviews yield a 4.5-star average with predominantly 5-star ratings. Positive reviews consistently praise diagnostic accuracy and technician skill, while negative reviews cite parts pricing and fee transparency as concerns.
Working Hours
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| ThursdayToday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Washer Repair & Maintenance
Diagnosing pump failures, replacing seals, and addressing drainage issues for all major brands.
Dryer Repair & Maintenance
Repairing heating elements, lint buildup, and mechanical failures in electric and gas dryers.
Refrigerator Repair
Addressing cooling issues, door seal problems, and compressor failures in residential refrigerators.
Oven & Range Repair
Fixing heating elements, temperature sensors, and ignition systems for cooking appliances.
Dishwasher Repair
Resolving drainage problems, spray arm issues, and electronic control malfunctions.
Freezer Repair
Repairing drawer seals, temperature regulation, and refrigeration systems in upright and chest freezers.
Diagnostic Services
Assessing appliance condition and providing repair recommendations before proceeding with parts replacement.