University Heights

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Claim This BusinessAbout University Heights
University Heights is an apartment complex in Charlottesville, Virginia, managing multiple residential buildings across the area. The property currently holds a 2.7-star rating from 93 tenant reviews, with office hours Monday through Friday from 8 AM to 5 PM and Saturday from 8:30 AM to 5 PM. The management team can be reached at (434) 443-2394. This complex serves a mix of students and permanent residents seeking housing in the Charlottesville region.
The property markets itself as a pet-friendly community with various floor plans available for prospective tenants. Website content indicates Amenities, a Photo Gallery, and information about the Neighborhood are highlighted for potential renters. The complex offers application processing through its website at uheights.net, with a map and directions section for those visiting the property.
Multiple reviewers describe significant ongoing issues affecting their living experience. One tenant reports their air conditioning has not functioned properly for nearly three months, with indoor temperatures reaching 80-95 degrees. Another mentions discovering bugs on the second day of moving in, while others describe pest problems including roaches, spiders, and other insects. A reviewer specifically calls out the maintenance crew for repeated substandard work, and another details issues with garbage collection noise on weekend mornings. One tenant describes problems with clogged pipes and limited hot water that cuts out after approximately 15 minutes of use.
What Customers Say
11 reviewers collectively describe an air conditioning system failing for months, pest infestations including roaches and spiders discovered shortly after move-in, and a broken garbage compactor creating noise disturbances. Multiple tenants report maintenance crew issues and describe the overall property as feeling unsafe.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8:30 AM–5 PM |
Services
Apartment Leasing
Various floor plans available for rent with application processing through the website.
Pet-Friendly Housing
The property welcomes pets, with specific pet policies outlined for residents.
On-Site Maintenance
Maintenance crew available for repair requests during business hours.
Amenity Access
Common areas and facilities available to all registered tenants.