RS Andrews of Tidewater

RS Andrews of Tidewater operates from Chesapeake, Virginia, delivering heating, cooling, and plumbing services across the Hampton Roads region, including Norfolk, Virginia Beach, and Newport News. The company holds Virginia license VA 2705059347A covering electrical, plumbing, HVAC, and gas fitting work, along with North Carolina licenses L.21495 and L.23731. With 6,672 customer reviews yielding a 4.6-star average, the contractor has cultivated a substantial reputation over years of continuous operation. Homeowners in Chesapeake and surrounding cities can access these services around the clock, seven days a week.

What distinguishes this contractor is their commitment to transparency and customer education. The company offers flexible financing options for major installations, allowing homeowners to manage unexpected replacement costs over time. Their Pro Service Plan provides members with priority scheduling, regular maintenance visits, and exclusive discounts designed to catch equipment issues before they become costly repairs. The $49 seasonal tune-up special enables clients to maintain system efficiency before extreme weather arrives, while a $50 service discount helps offset repair costs. All work is backed by a 100% satisfaction guarantee, providing recourse if expectations aren't met.

Customer reviews name specific technicians who have left lasting impressions. Donovan Davis received particular praise for walking homeowners directly to their HVAC unit, explaining diagnostic readings and showing exactly what the system should register. His thorough approach transformed a potentially stressful repair situation into an educational experience. Another reviewer, Krystal, noted Dylan arrived same-day within four hours of her morning call, describing him as the most pleasant person she had met in a service role. However, not all experiences prove positive, two recent reviews cite installation concerns, including a return plenum attachment issue and communication delays with management after reporting new equipment damage.