Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates in Christiansburg, Virginia, holding a 4.3-star average across 138 customer reviews. The business maintains convenient daily hours from 7 AM to 11 PM, serving homeowners throughout the Christiansburg area and surrounding Montgomery County communities. As a Sears-branded service location, the operation provides appliance repair for major household equipment including dishwashers, washing machines, dryers, refrigerators, and ovens.
The company leverages Sears' longstanding industry relationships to source parts and provide service for a broad range of appliance brands commonly found in American homes. However, the website does not disclose specific manufacturer certifications, warranty programs, or specialized service offerings beyond standard appliance repair.
Customer experiences reveal mixed service quality. Several reviewers praise individual technicians for friendliness and efficient diagnostics, with one noting a technician completed diagnostics quickly and attempted to be helpful despite billing complications. However, multiple customers report significant frustration with automated scheduling systems, describing difficulty reaching human representatives and encountering appointment confirmation processes that prevent date changes. Pricing concerns appear across negative reviews, with customers noting costs substantially higher than DIY parts purchases.
What Customers Say
Three of five detailed reviewers cite communication frustrations with AI-driven scheduling systems, while positive reviews specifically mention technician friendliness and diagnostic speed. Pricing emerges as a consistent criticism in negative feedback, with repair costs exceeding customer expectations for parts and labor.
Working Hours
| Sunday | 7 AM–11 PM |
| MondayToday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Dishwasher Repair
Diagnosis and replacement of pumps, seals, motors, and control components for all major brands.
Refrigerator Repair
Cooling system diagnostics, compressor service, door seal replacement, and ice maker repairs.
Washing Machine Repair
Belt replacement, pump repairs, electronic control board service, and drainage issue resolution.
Dryer Repair
Heating element replacement, drum belt service, sensor calibration, and vent cleaning.
Oven and Range Repair
Temperature calibration, igniter replacement, bake and broil element service.
Diagnostic Services
Professional assessment with labor charges applying to completed repairs per one reviewer.