Force TK- Roanoke

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About Force TK- Roanoke
Force TK in Cloverdale operates as a specialized refrigerated transport service provider serving the greater Roanoke Valley area. With 86 customer reviews generating a 4.4-star rating, the facility handles service, repair, and maintenance for transport refrigeration units and auxiliary power units commonly found in commercial trucks and trailers. The shop maintains standard weekday hours from 8 AM to 5 PM, Monday through Friday, providing scheduled appointments for fleet operators and independent drivers passing through the region.
What distinguishes Force TK is their direct expertise with ThermoKing and Tripac Evolution systems, brands widely used in transport refrigeration. Reviewers specifically mention the shop's ability to diagnose complex APU issues, with one customer describing a phone consultation that resolved a heater-generator conflict within five minutes. The facility offers a driver lounge with complimentary amenities, and customers note the option to arrange overnight parking for early-morning service appointments.
Customers frequently reference technicians by name in their reviews. Chris receives multiple mentions for both phone support and in-shop assistance, with one reviewer praising his walkthrough of a technical issue. Tyler is noted for quickly diagnosing a refrigerant alarm caused by a faulty fuel filter and fuel pump, completing the repair in just over an hour. While most reviews are positive, two reviewers cite concerns: one notes a mechanic appeared frustrated during service, and another expresses skepticism about the scope of repairs recommended for an alternator issue.
What Customers Say
Across 86 reviews, Force TK holds a 4.4-star rating. Named technicians Chris and Tyler appear frequently in positive reviews for phone support and efficient repairs, while negative reviews cite communication issues and concern over repair scope without visible diagnostics.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Refrigerated Transport Unit Service
Repair and maintenance for trailer-mounted refrigeration units used in food and pharmaceutical transport.
Auxiliary Power Unit (APU) Repair
Service for ThermoKing Tripac Evolution and similar truck APUs providing driver comfort heating and cooling.
ThermoKing System Diagnostics
Technical diagnosis for ThermoKing refrigeration equipment including electrical and fuel system issues.
Fuel System Repair
Replacement of fuel filters, fuel pumps, and related components affecting refrigeration performance.
Fleet Service
Scheduled maintenance and repair services for commercial trucking fleet operations.
Drive-Thru Service
Quick-turn service options with driver amenities including lounge and overnight parking when arranged.