Curtis, Inc.

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About Curtis, Inc.
Curtis, Inc. operates as an air conditioning contractor serving Crozet, Virginia, and maintains a 3.8-star rating drawn from 18 client reviews. The business keeps standard weekday hours from 7:30 AM to 5 PM, Monday through Friday, with Saturday and Sunday reserved for pre-scheduled appointments. This locally based contractor has built a service record spanning two decades with returning clients, indicating sustained presence in the Crozet market.
What distinguishes this contractor is their commitment to same-day emergency response and transparent competitive pricing. One reviewer documented purchasing a replacement heat pump unit that cost approximately $2000 less than competing bids, and the team proactively informed the client about available rebates and tax incentives associated with the new equipment. When the initial installed unit proved defective, the contractor replaced it at no additional charge. These specifics suggest a willingness to stand behind equipment selection decisions.
Client testimonials highlight specific service scenarios. One reviewer described a heat pump malfunction that brought a technician to their property within hours of the initial call, resolving the issue during a same-day visit. Another project involved ductwork replacement spanning multiple days, with reviewers noting the crew maintained cleanliness and respectful conduct throughout the home. While most reviews cite friendly and knowledgeable interactions, one client described a communication breakdown with a team member that resulted in an incomplete service call.
What Customers Say
Four of five detailed reviews specifically mention same-day or same-hour emergency response capability, and three reviewers cite the team's technical knowledge. One negative review centers on a phone interaction rather than field service quality, while positive reviews consistently praise competitive equipment pricing and the team's willingness to replace defective units at no charge.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Services
Heat Pump Repair & Replacement
Same-day repair response for heat pump malfunctions, with competitive pricing on new unit purchases.
AC Maintenance & Tune-ups
Routine maintenance services for air conditioning systems, including the York brand.
Ductwork Installation & Replacement
Multi-day residential duct installation projects with respectful home conduct.
Emergency HVAC Service
Same-day response capability for heating and cooling emergencies.
Equipment Sales & Selection
Supply and installation of HVAC equipment, with rebate and tax incentive guidance.