Sunrise Heating and Air Conditioning

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About Sunrise Heating and Air Conditioning
Sunrise Heating and Air Conditioning is an HVAC contractor headquartered in Emporia, Virginia. With a rating of 4.5 stars across 78 verified reviews, the company has built a local presence serving residential customers throughout the Emporia area. Technicians arrive at homes seven days a week from 7 a.m. to 10 p.m., a schedule that accommodates homeowners facing heating or cooling emergencies outside typical business windows. The company handles standard residential systems including heat pumps, air conditioners, and traditional forced-air furnaces.
Because the business operates without a publicly accessible website, concrete details about brand partnerships, specialized certifications, or manufacturer authorizations cannot be confirmed from official sources. Reviewers do not reference specific equipment brands, rebate programs, or workmanship warranties in their feedback. The limited publicly available information prevents a substantive comparison against competitors who prominently feature Lennox, Mitsubishi, or Daikin equipment partnerships or guaranteed service agreements on their web properties.
Walter Ottaway describes a recent service call with Jeff that illustrates the company's approach. After scheduling an appointment that fit the customer's availability, Jeff arrived on time, treated the home with courtesy, explained the AC issues in understandable terms, and completed the work efficiently while ensuring cleanup before departing. The system performed better afterward. In contrast, Rachel Rowden reports a month-long delay receiving callback confirmation for a warranty thermostat replacement, ultimately requiring an emergency call to another contractor. These contrasting experiences suggest service consistency may vary depending on scheduling volume and communication workflows.
What Customers Say
Among 78 reviews, the aggregate 4.5-star rating reflects polarized experiences. Positive feedback consistently praises technician knowledge, timely arrival, and transparent explanation of problems, while negative reviews emphasize chronic missed callbacks and follow-up communication failures.
Working Hours
| Sunday | 7 AM–10 PM |
| Monday | 7 AM–10 PM |
| Tuesday | 7 AM–10 PM |
| Wednesday | 7 AM–10 PM |
| ThursdayToday | 7 AM–10 PM |
| Friday | 7 AM–10 PM |
| Saturday | 7 AM–10 PM |
Services
AC Repair & Maintenance
Diagnose and repair air conditioning faults, drain line cleaning, coil servicing, and preventive maintenance.
Heating System Service
Heat pump repairs, furnace troubleshooting, and heating emergency responses.
Thermostat Replacement
Install and configure new thermostats, including warranty-covered replacements.
System Installation
New HVAC system installation for residential properties, referenced as completed four-plus years ago for existing clients.
Emergency Service Availability
Extended daily hours from 7 a.m. to 10 p.m. provide coverage for heating and cooling emergencies.