Sears Appliance Repair

Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates from a Glen Allen location serving residents throughout Henrico County and surrounding central Virginia communities including Short Pump, Wyndham, and Innsbrook. With a rating of 4.4 stars calculated from 173 customer reviews, this nationally affiliated service provider offers appliance repair for major household brands. The extended operating window runs from 7 AM to 11 PM daily, covering weekdays and weekends to accommodate schedules beyond typical nine-to-five availability.
What distinguishes this repair service is its connection to a recognized national network providing service parts, warranty documentation, and standardized diagnostic protocols that individual technicians may not access independently. Several reviewers specifically noted technicians who resolved issues on first visit, suggesting effective troubleshooting procedures. The service model emphasizes on-site diagnosis with parts replacement, though availability of specific components depends on manufacturer supply chains.
Reviewers identified multiple technicians by name, including Daniel K, who received repeated praise for clear communication and solving dishwasher and heating concerns in single appointments. One reviewer described a technician locating a problem purely through listening to the machine operation. Mixed feedback indicates service quality varies by individual technician assignment, with some calls producing quick resolutions while others required multiple visits for the same appliance issue.
What Customers Say
Three of seven named-reviewers praised specific technicians Daniel K and another who located problems without extensive disassembly. Negative reviews cite difficulty reaching human support due to automated systems, inconsistent technician skill, and parts that did not resolve underlying issues despite multiple appointments and charges.
Working Hours
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| ThursdayToday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Dishwasher Repair
Diagnosing and repairing drainage issues, leaks, and operational failures in standard and portable dishwasher models.
Refrigerator Repair
Addressing cooling failures, ice maker malfunctions, and temperature consistency problems in major refrigerator brands.
Stove and Range Repair
Fixing heating elements, ignition systems, and oven temperature calibration on gas and electric cooking appliances.
Washer and Dryer Repair
Resolving front-load and top-load washing machine errors and clothes dryer heating or tumbling issues.
Central Heating Repair
Diagnosing furnace operational failures and heating system components that fail to produce warm air.
Small Appliance Repair
Service availability varies by location for countertop devices, though major built-in appliances constitute primary focus.