Star Heating & Cooling

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Claim This BusinessAbout Star Heating & Cooling
Star Heating & Cooling operates from Harrisonburg, Virginia, delivering climate control solutions to residents throughout the Shenandoah Valley region. The company maintains a 4.9-star rating drawn from 604 client reviews, reflecting consistent service quality acknowledged across multiple years of operation. Their around-the-clock availability ensures homeowners receive immediate assistance regardless of the hour or day of the week. The business specializes in both heating and cooling system diagnostics, repair, and installation services, addressing the full spectrum of residential comfort requirements in this mountainous region characterized by temperature extremes.
Without access to the company's website or detailed service documentation, specific brand partnerships or specialized certifications cannot be verified. The available review mentions equipment purchases including complete system installations, suggesting the business handles new unit sales alongside repair services. Homeowners considering this contractor should directly confirm available warranty coverage, manufacturer partnerships, and current service offerings when contacting the office.
Customer feedback highlights several technicians by name, each associated with specific positive experiences. Blake received recognition for friendly demeanor and thorough explanations during service visits, including guidance on vent configuration. Chris Landes was described as patient and thorough when explaining system operations, with additional praise for professionalism during compressor repairs following winter weather events. Another reviewer noted technician Seth's reliability, punctuality, and ability to clearly communicate technical information. Multiple five-star reviews emphasize same-day response capabilities and clear communication regarding system issues.
What Customers Say
Five-star reviews consistently praise technicians by name while emphasizing same-day response, thorough explanations, and professional demeanor. The sole two-star review centers on billing disputes and warranty labor costs rather than service quality, indicating that specific contract terms warrant discussion before large installations.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |