Phillips Energy Inc

Phillips Energy Inc operates as an alternative fuel station serving Hayes, Virginia, and surrounding communities in the region. The business holds a 4.5-star rating accumulated across 109 customer reviews, reflecting a generally strong reputation among residents who rely on propane delivery and related services. Operating hours span Monday through Friday from 7 AM to 5 PM, with Saturday availability reduced to 7 AM through 1 PM and Sunday marked as closed. This scheduling structure positions the company as a standard weekday provider for fuel deliveries and service appointments, though weekend hours remain limited compared to some competitors who offer expanded emergency coverage.

Customer reviews highlight several distinguishing characteristics of this provider. Multiple reviewers specifically mention the company's commitment to fireplace services, including annual cleaning and maintenance visits that keep residential heating systems operating safely. The responsiveness demonstrated during challenging weather conditions stands out, with one reviewer recounting how the team monitored a propane tank through multiple attempts over icy conditions to ensure delivery was completed. Annual fireplace servicing represents an unusual specialty among regional fuel providers, suggesting the company has developed expertise beyond simple fuel delivery into broader home heating system support.

Specific customer scenarios reveal how the company handles reactive service situations. For one household, after a fireplace installation produced unexpected heat accumulation affecting mounted electronics, the team returned to install a heat deflector that resolved the issue without additional charges. Becky, referenced by name in one review, maintained communication throughout a difficult winter delivery situation where access was blocked by ice, ultimately coordinating three separate delivery attempts until successful. These accounts demonstrate the company's willingness to follow through on complications that arise even after the original service was completed.