D&L Parts Company

D&L Parts Company operates as an appliance parts supplier serving Henrico and surrounding Virginia communities, including Richmond and the broader Metro area. The business maintains a strong 4.8-star rating drawn from 105 customer reviews, reflecting consistent service quality delivered Monday through Friday from 8 AM to 5 PM. Specializing in both current and discontinued appliance components, the company helps homeowners source replacement parts for refrigerators, washers, dryers, and dishwashers when original manufacturer supplies prove difficult to locate.

What distinguishes D&L Parts is their model lookup system and barcode scanning capability, allowing customers to quickly identify compatible replacements by entering appliance model numbers or scanning product barcodes directly from the D&L website. This digital toolstreamlines what traditionally requires manual part hunting through multiple suppliers. The company stocks difficult-to-find components that competitors often cannot locate, and they maintain parts availability that reviewers repeatedly describe as rare or unavailable elsewhere.

Customer reviews consistently credit JD with going beyond standard parts counter service. During a late June 2025 heat wave, one reviewer describes how JD ensured they purchased the correct HVAC capacitor despite being overwhelmed with requests, allowing them to restore cooling before evening. Another reviewer recounts arriving after normal closing time when an urgent dryer repair required same-day completion, and the staff waited to complete the transaction. A first-time visitor with minimal repair experience describes JD confirming their door switch diagnosis within minutes and having the replacement in stock. Multiple reviewers emphasize JD made jokes and maintained a comfortable atmosphere during what could otherwise be stressful appliance emergencies.