Donald's Electric & Refrigeration Service, Inc.

Donald's Electric & Refrigeration Service, Inc. operates in Lexington, Virginia as a dual-trade contractor handling both electrical and refrigeration work. The company holds a 4.1-star rating compiled from 22 customer reviews, with the majority reflecting positive experiences with service quality and technician expertise. They serve Lexington and the surrounding Rockbridge County area, providing both residential and light commercial support for electrical and climate-control systems.

This contractor distinguishes themselves through their willingness to tackle challenging diagnostic situations. Reviewers describe instances where the team identified venting flow problems that other contractors missed, and the business demonstrates commitment to follow-through by returning to resolve remaining issues. Their approach emphasizes troubleshooting and targeted repairs over recommending full system replacements, a philosophy particularly valued by owners of older properties.

Customer experiences shared in reviews reveal specific scenarios demonstrating their service approach. One reviewer describes Ed Hostetter, a technician, arriving promptly after an emergency call to address an AC issue when the primary line failed to return contact. Another reviewer recounts the team installing a new gas furnace and central air system in the early 2000s and continuing to provide ongoing maintenance and repairs for two decades. A historic house owner specifically credits Donald's yearly service with preserving an original gas furnace far beyond initial replacement recommendations from other contractors.