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About Smith & Smith Inc
Smith & Smith Inc holds a perfect 5.0-star rating across 10 verified reviews, serving Lovingston and the surrounding Nelson County region as a full-service plumbing provider. Operating Monday through Friday from 8:30 AM to 5 PM, the company has built its reputation on responsive service and customer-focused problem solving. Reviewers consistently highlight the team's ability to handle urgent situations, with multiple customers noting same-day arrival during emergencies.
Without a web presence, specific brand partnerships or specialized certifications remain undisclosed. However, customer feedback reveals a multidisciplinary approach, with reviewers noting the company handles electrical work, plumbing, and HVAC services. One reviewer specifically mentions John Eggleston's thorough testing methods and patience with unexpected adjustments during a clawfoot tub repair.
Customer stories from reviews name two technicians who made stressful situations manageable. John Eggleston received praise for diagnosing a problem and implementing a solution far less invasive than anticipated. Another reviewer described a same-day emergency response where Terry coordinated a technician arrival within an hour, resolving an urgent situation for an Airbnb host with guests arriving the following week.
What Customers Say
Eight of 10 reviewers specifically mention same-day or emergency service, with three naming John or John Eggleston as the technician. All reviews carry a 5-star rating, and multiple reviewers highlight the team's willingness to work late until repairs are complete.
Working Hours
| Sunday | Closed |
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| ThursdayToday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
Services
Emergency Plumbing Repair
Same-day response for urgent issues including leaks, clogs, and water outages.
Water Heater Service
Installation and repair of traditional and tankless water heating systems.
Fixture Installation
Faucet, sink, toilet, and specialty fixture replacements and upgrades.
Pipe Repair & Replacement
Leak detection, pipe patching, and complete repiping for older homes.
Drain Cleaning
Clog removal and drain clearing for kitchen, bathroom, and main sewer lines.
HVAC Service
Heating and cooling system maintenance and repairs, noted in customer reviews.
Electrical Work
Electrical repairs and installations, mentioned by a reviewer as part of the company's capabilities.