Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates as an air conditioning system supplier in Manassas, Virginia, serving the Prince William County region including nearby communities like Centreville, Gainesville, and Bristow. The store maintains a 5-star rating compiled across 26 verified customer reviews, reflecting consistent satisfaction among both DIY homeowners picking up parts and professional contractors sourcing genuine equipment. Staff members Jennifer, Adrian, and Nate regularly assist customers with identifying correct components for specific systems, and the storefront operates Monday through Friday from 7:30 AM to 4:30 PM.

The business functions as an authorized Lennox dealer, granting direct access to factory Genuine Parts and equipment backed by manufacturer warranties, a distinction from independent supply houses that may carry aftermarket alternatives. Inventory management represents a core strength, with reviewers consistently noting the store maintains good stock on most items and coordinates rapid turnarounds when specific components require ordering. The parts counter staff provide technical consultations to ensure compatibility, preventing costly returns or installation errors.

Customer experiences highlight responsive service during time-sensitive situations. Reviewer N described working with Sederick Tolliver, who delivered detailed explanations throughout a repair process and ensured the customer's system operated perfectly before concluding the visit. Multiple clients praised the team for accuracy in component selection, with reviewer Rebecca noting that Jenn, Adrian, and Nate consistently verify parts match the specifications of what customers need, reducing troubleshooting delays on job sites.