Cooley Service Co

Cooley Service Co operates as a plumbing contractor serving Marshall, Virginia and surrounding communities. The business maintains a 4.3-star rating derived from six customer reviews, reflecting generally positive service experiences. Operating hours span Monday through Friday from 7:30 AM to 4 PM, providing standard weekday availability for residential plumbing needs. Readers should note the company does not maintain a public website, meaning direct inquiry viaphone is necessary to discuss specific service requirements, availability for urgent calls, or detailed pricing information.

Technician Danny and team member Tim recently completed a water heater replacement for a longstanding customer whose six-year-old unit began leaking. Reviews note these team members arrived on schedule and completed the replacement within approximately one hour under the terms of an applicable warranty, eliminating out-of-pocket costs for the homeowner. Another case involved diagnosing a corroded elbow beneath a residence that two competing companies had quoted at nearly $7,000 to replace entirely; Cooley identified and repaired the specific failure point for under $300. These examples illustrate targeted diagnostic approach rather than recommending full system replacement when targeted repairs suffice.

Customer testimonials consistently highlight communication practices that distinguish this contractor from larger operations. Reviewers describe receiving return calls within a few hours of leaving messages, with technicians calling ahead during scheduled appointments to confirm time windows. When previous service appointments run long, customers report receiving proactive notifications regarding delays. One reviewer notes the team demonstrates knowledgeable, current technical skills while maintaining what she describes as old-school kindness and respect toward clients.