Mode Comfort & Air Quality

Mode Comfort & Air Quality operates as a Class A licensed HVAC contractor based in Midlothian, Virginia, serving the greater Richmond region including Chesterfield, Moseley, Powhatan and surrounding counties. Founded more than a decade ago, the company is owned by G. Todd Rice, who entered the HVAC trade in 1994 and holds multiple master licenses in HVAC, gasfitting, and propane. All service technicians boast at least twenty years of field experience. The company maintains a perfect 5.0-star rating across 444 client reviews.

What distinguishes Mode Comfort is the owner's commitment to selling only equipment brands that generate the fewest service callbacks. The company carries Ruud, Bosch, and LG systems, selecting these manufacturers based on proven durability. Unlike larger competitors, Mode dispatches no commissioned salespeople; every estimate comes directly from a licensed HVAC technician who diagnoses the issue and pricing on-site. The owner holds advanced credentials including Master HVAC, Master Gasfitter, Master Natural Gas, and Master Liquid Propane licenses.

Customer interactions described in reviews reveal specific technician performances. Nick McMann installed an LG mini-split system and walked the homeowner through every feature after the installation. When a heat crisis struck one customer's home, Jason arrived within the promised timeframe, Troubleshot the issue, and had the system operational before departing. A reviewer named Liz noted that owner G. Todd Rice personally called within one hour after an electrical issue arose during her project, and technician Dave followed up hours later to ensure proper setup.