Mr. Rooter Plumbing of Richmond, VA

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Claim This BusinessAbout Mr. Rooter Plumbing of Richmond, VA
Mr. Rooter Plumbing of Richmond provides residential plumbing services to Midlothian, Virginia and surrounding communities including Bon Air, Woodlake, and Brandermill. With 659 verified client reviews yielding a 4.9-star average, the company maintains round-the-clock availability every day of the week, including holidays. This 24/7 operational model enables rapid response to pipe failures, leaks, and overflow emergencies that residential homeowners cannot postpone. The company employs licensed plumbing technicians who service standard residential water systems, drains, and fixtures across single-family homes, townhouses, and duplex properties in eastern Henrico County and western Chesterfield County.
What distinguishes Mr. Rooter Plumbing is the company's commitment to solving complex underground pipeline problems that other contractors fail to diagnose correctly. Multiple reviews document instances where technicians traced obscured pipe runs beneath concrete slabs or within walls to locate valve failures and corrosion points invisible from surface inspection. The service model emphasizes non-invasive diagnostic approaches before recommending wall opening or concrete cutting, prioritizing repair strategies that preserve existing finish materials whenever technically feasible. This diagnostic-first philosophy reduces overall project costs for homeowners by avoiding unnecessary demolition.
Customer narratives name specific technicians who handled challenging situations. Ahmad resolved a front-yard faucet failure that persisted after initial valve replacement by systematically excavating buried pipeline sections and discovering previously unknown corrosion points farther from the original repair site. Mitchell avoided cutting into shower wall tile by accessing a faulty cartridge through the valve front plate, completing a repair that a competing contractor had proposed as a major demolition project. Paul relocated a basement water heater, washer connection, and dryer vent as part of a renovation plan, executing the work while the homeowner occupied the residence. These documented scenarios illustrate the problem-solving persistence reviewers consistently praise.
What Customers Say
Fourteen customer reviews reference specific repair challenges involving underground pipes, concealed valves, or finished-wall access. Twelve reviews explicitly name the technician who performed their service, indicating that homeowner relationships with individual plumbers drive repeat engagement. Negative feedback addresses timeline accuracy rather than technical competence, while positive feedback highlights diagnostic thoroughness and problem resolution beyond initial scope.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Faucet & Fixture Repair
Repair or replacement of kitchen faucets, bathroom faucets, outdoor spigots, and shower controls including cartridge and stem replacements.
Pipeline Diagnosis & Repair
Underground pipe leak detection, buried line routing, valve replacement, and trenchless or excavation-based pipeline repair services.
Drain Cleaning & Clearing
Slow drain diagnosis, hydro-jetting, snaking services for kitchen sinks, bathroom drains, main sewer lines, and tub drains.
Water Heater Service
Water heater installation, relocation, thermostat adjustment, and sediment flushing for traditional tank-style units.
Bathroom & Kitchen Remodel Plumbing
Fixture relocation, drain reconfiguration, supply line extension, and gas line modifications for renovation projects.
Emergency Leak Response
Burst pipe containment, temporary patch application, and emergency shutoff valve activation for water damage prevention.
Appliance Connection
Washing machine hookup, dishwasher installation, refrigerator ice maker line connection, and dryer vent installation.