Serenity Plumbing Inc

Serenity Plumbing Inc delivers plumbing services throughout Midlothian, Virginia, maintaining a 4.9-star rating across 265 verified customer reviews. The company operates Monday through Friday from 8 AM to 4:30 PM, providing residential services ranging from water heater installation to sewer line cleaning and whole-house repiping. Their service menu also covers well pump systems, water treatment equipment, bathroom and kitchen remodeling projects, and emergency burst pipe repairs. As a locally-owned operation, the team emphasizes responsive scheduling and respectful worksite practices.

The company distinguishes itself through upfront transparent pricing and clear communication before any work begins. Website messaging promises fast response times for scheduling and dispatch, along with clean professional presentations from technicians who treat each home as if it were their own. Unlike contractors who surprise customers with unexpected charges after completing repairs, Serenity Plumbing outlines all costs and options beforehand so homeowners make informed decisions. Their portfolio includes both traditional tank-style water heaters and modern tankless installations, addressing the full spectrum of residential hot water needs.

Customer feedback highlights two team members by name, Chris and Crystal, who handled a water treatment system installation and identified previously incorrect plumbing work from another contractor. One reviewer described ongoing support when well water displayed unusual coloration, noting the team returned to flush tanks and verify system performance until the issue resolved. Another customer referenced professional on-time arrivals and workspace cleanliness after completing a drain cleaning project. These accounts demonstrate post-installation accountability that extends beyond initial service completion.