Serenity Plumbing Inc

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About Serenity Plumbing Inc
Serenity Plumbing Inc delivers plumbing services throughout Midlothian, Virginia, maintaining a 4.9-star rating across 265 verified customer reviews. The company operates Monday through Friday from 8 AM to 4:30 PM, providing residential services ranging from water heater installation to sewer line cleaning and whole-house repiping. Their service menu also covers well pump systems, water treatment equipment, bathroom and kitchen remodeling projects, and emergency burst pipe repairs. As a locally-owned operation, the team emphasizes responsive scheduling and respectful worksite practices.
The company distinguishes itself through upfront transparent pricing and clear communication before any work begins. Website messaging promises fast response times for scheduling and dispatch, along with clean professional presentations from technicians who treat each home as if it were their own. Unlike contractors who surprise customers with unexpected charges after completing repairs, Serenity Plumbing outlines all costs and options beforehand so homeowners make informed decisions. Their portfolio includes both traditional tank-style water heaters and modern tankless installations, addressing the full spectrum of residential hot water needs.
Customer feedback highlights two team members by name, Chris and Crystal, who handled a water treatment system installation and identified previously incorrect plumbing work from another contractor. One reviewer described ongoing support when well water displayed unusual coloration, noting the team returned to flush tanks and verify system performance until the issue resolved. Another customer referenced professional on-time arrivals and workspace cleanliness after completing a drain cleaning project. These accounts demonstrate post-installation accountability that extends beyond initial service completion.
What Customers Say
Three featured reviewers all award five-star ratings, with each highlighting specific positive interactions: crystal-clear communication (Adam Hall), technical accuracy catching another contractor's error (DRF), and on-time arrival with reasonable pricing (William Anderson). All customer stories emphasize the team stayed engaged beyond the original service call to ensure lasting results.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| SaturdayToday | Closed |
Services
Water Heater Services
Repair, replacement, installation, and maintenance for traditional tank and tankless water heating systems.
Drain and Sewer Cleaning
Professional drain cleaning, sewer inspections via video camera, and pipe repairs to maintain proper flow.
Water Treatment Systems
Water filtration, softening, and well water treatment solutions including whole-house systems.
Emergency Pipe Repair
Burst and frozen pipe repair services to prevent water damage in residential properties.
Bathroom and Kitchen Remodeling
Complete remodeling services for bathrooms and kitchens, including fixture installation and repiping.
Well Pump Services
Well pump repair, installation, and pump tank services for homes utilizing private well water.
Backflow Prevention
Testing and repair services for backflow prevention devices protecting household water supply.