Westlake Heating and Air Conditioning

Westlake Heating and Air Conditioning serves Moneta, Virginia as an air conditioning contractor holding a 2.5-star average rating across 37 customer reviews. The business operates Monday through Saturday from 8 AM to 7 PM and offers Sunday hours from 8 AM to 2 PM. Residents of Moneta and surrounding Smith Mountain Lake communities can reach the contractor at (540) 321-0899 for heating and cooling needs.

The company has installed equipment from several major manufacturers including Carrier, Bryant, and Fujitsu systems, based on documentation from customer contracts and review mentions. However, multiple reviewers report difficulties obtaining warranty support and note that equipment registration with manufacturers was not completed by the contractor. Prospective customers should clarify warranty registration procedures before finalizing any purchase agreement.

Customer reviews describe recurring challenges with communication and service follow-through. One homeowner reported waiting months for a thermostat that was listed on their contract but never delivered after a July 2022 heat pump installation. Another customer with a 2018 Bryant heat pump system described being without proper heating and cooling for extended periods while the contractor failed to return calls about a needed replacement part. A third reviewer noted their Fujitsu units were never registered for the 10-year parts warranty, rendering that coverage invalid.