Kozy Heating & Air Conditioning, inc.
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About Kozy Heating & Air Conditioning, inc.
Kozy Heating & Air Conditioning serves Mt Crawford and surrounding communities in Virginia as a dedicated HVAC contractor with a perfect 5.0-star rating earned across 11 client reviews. Based at 436 N. Main Street in Mt Crawford, the company operates Monday through Friday from 7:30 AM to 5:30 PM, delivering heating and cooling solutions to both residential and light commercial customers. Founded in 1991, the team has built its reputation on a stated commitment to 100% customer satisfaction, focusing exclusively on HVAC installation, repair, and related indoor comfort systems rather than extending into unrelated trade services.
What distinguishes Kozy Heating from regional competitors is their hands-on diagnostic capability paired with genuine accountability to every client. Their service menu coversgas furnaces, oil furnaces, heat pumps, gas logs, humidifiers, and water heaters, giving them broad expertise across fuel types and system architectures. Multiple reviewers specifically note the team resolved problems that larger nationalchain companies could not diagnose, suggesting technical depth beyond standard replacement-part protocols. The company emphasizes qualifying and retaining experienced professionals, positioning themselves as a local alternative to franchise operations.
Customers repeatedly highlight Ken as the technician who arrived quickly, explained issues clearly, and delivered fixes in a single visit. One reviewer credits Kozy with resolving an ongoing AC problem that stumped two well-known HVAC companies in Harrisonburg, demonstrating troubleshooting persistence other contractors lacked. Another client describes an HVAC failure addressed promptly with transparent explanation of what went wrong and why. Multiple five-star reviewers use words like "honest," "professional," and "knowledgeable" to characterize their experience, reinforcing the company's self-described emphasis on quality service over quick sales.
What Customers Say
Eight reviews uniformly award five stars, with three clients specifically naming Ken as the technician who delivered fast, professional service. Five reviewers emphasize the company's troubleshooting skill, noting problems diagnosed and solved that previous contractors missed. Pricing receives no mention in these reviews, while responsiveness, knowledge, and friendliness surface repeatedly.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5:30 PM |
| Tuesday | 7:30 AM–5:30 PM |
| Wednesday | 7:30 AM–5:30 PM |
| ThursdayToday | 7:30 AM–5:30 PM |
| Friday | 7:30 AM–5:30 PM |
| Saturday | Closed |
Services
Gas Furnace Installation & Repair
Complete installation, maintenance, and diagnostic repair for natural gas heating systems.
Oil Furnace Service
Installation and repair for oil-fired heating systems, including fuel delivery troubleshooting.
Heat Pump Systems
Sales, installation, and repair for conventional and dual-fuel heat pump configurations.
AC Repair & Maintenance
Air conditioning tune-ups, diagnostics, refrigerant service, and component replacement.
Humidifier Installation & Service
Whole-home humidifier setup and maintenance to improve indoor comfort during dry winters.
Gas Log Fireplace Service
Installation and repair for vented gas log fireplace systems.
Water Heater Services
Tank and tankless water heater installation and repair for residential hot water needs.