American Tech Support Heating and Cooling

American Tech Support Heating and Cooling operates from Portsmouth, Virginia, serving the greater Hampton Roads region including Norfolk, Chesapeake, and Virginia Beach. With a perfect 5.0-star rating across 22 verified client reviews, this locally-rooted HVAC contractor handles air conditioner, heat pump, and furnace installations, repairs, and replacements for both residential and light commercial properties. The company maintains a lean operation that allows competitive pricing while delivering personalized service.

What distinguishes American Tech Support is their operational model combining the resources of a larger contractor with the cost structure of a smaller operation. Their website advertises prices 20-30 percent below market rates, achieved through efficient scheduling and direct technician relationships. They offer a free second opinion on proposed HVAC work, enabling homeowners to verify diagnoses before committing to repairs. Their service menu covers package units, split systems with electric air handlers or gas furnaces, and hydronic heating systems.

Multiple reviewers highlight technician Brian by name for exceptional service during heat emergencies. One client described how Brian arrived within days during peak summer demand when competitors quoted 30-day waits, completing a full system replacement while working solo over two days. Another homeowner praised Brian for arriving earlier than his scheduled time, repairing a furnace promptly while maintaining professional pricing. These specific scenarios illustrate why the company maintains its perfect rating.