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About Eric's Heating and Cooling LLC
Eric's Heating and Cooling LLC has served Norfolk homeowners since establishing operations in the area. With a 4.4-star rating across 13 customer reviews, the company handles heating and cooling installations, repairs, and maintenance for residential properties throughout Norfolk and neighboring Virginia communities.
What distinguishes this contractor is the personalized attention customers report receiving. Reviewers consistently mention Eric takes time to diagnose issues thoroughly and explain repair options rather than pushing expensive solutions. The company installed a 16 SEER heat pump for one customer, completing the project from quote to final installation within days while allowing the homeowner to prepare by pouring a new pad.
Customers name both Eric and his technician Bruce when describing positive experiences. One Norfolk resident praised their professional, timely work on a heat pump installation, noting they listened to concerns and provided a reasonable quote. Another customer appreciated that Eric personally showed up to handle aspects of the job, describing the team as dependable and competitively priced.
What Customers Say
Of 13 reviews, 5 are 5-star ratings praising timely repairs, fair pricing, and thorough explanations. One 1-star review describes a negative experience with incomplete work and communication issues after payment. Customers who had positive experiences specifically mention technicians Eric and Bruce by name.
Services
Heat Pump Installation
Installation of high-efficiency heat pump systems including 16 SEER units for Norfolk homes.
Heating Repair & Maintenance
Diagnosis and repair of heating systems, with technicians who explain issues to homeowners.
AC Repair & Maintenance
Cooling system repairs and tune-ups to restore efficient operation.
New HVAC System Installation
Complete replacement and installation of heating and cooling systems for residential properties.
System Troubleshooting
Diagnostic services to identify issues before recommending repairs or replacements.