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About HVAC & R Solution LLC
HVAC & R Solution LLC has earned a perfect 5-star rating across 7 verified reviews in Norfolk, Virginia. Operating as a heating contractor serving the broader Hampton Roads region, the company handles projects ranging from new HVAC installations for residential properties to ongoing maintenance agreements for existing homeowners. The business distinguishes itself through its owner-operated model, where Jason personally manages client relationships and oversees every service call.
What truly sets this contractor apart is the hands-on approach Jason provides throughout the entire customer relationship. Unlike typical HVAC companies that disappear after installation, this business honors all warranties and willingly assumes clients directly when properties change hands, relieving previous owners of further maintenance responsibilities. Reviewers consistently cite competitive pricing that undercuts other regional providers, with multiple customers noting quotes significantly lower than competing bids.
The reviews reveal specific scenarios demonstrating their commitment. When Benjamin Welsh's AC unit failed completely, Jason walked him through troubleshooting over the phone for more than an hour, ultimately identifying a loose connection that saved a costly service call. For Deirdre Kee, the team arrived the day after her service request, addressed a noisy fan complaint by cleaning ducts and vents, and ensured light sleepers could rest undisturbed. A local builder investor has relied on their services for over 8 years, directly citing Jason's willingness to assume warranty obligations for new property owners.
What Customers Say
6 reviewers awarded perfect 5-star ratings, with Jason specifically named as the owner-technician in multiple positive assessments. Customer feedback consistently emphasizes honest communication, same-day responsiveness, and pricing that beats competing area contractors.
Services
HVAC Installation
Complete heating and cooling system installation for new construction and replacement projects.
AC Repair
Diagnostic services and repair for cooling system failures and performance issues.
Heating Repair
Fixes for furnace and heat pump malfunctions, including ignition and airflow problems.
Preventive Maintenance
Scheduled service calls keeping systems efficient and extending equipment lifespan.
Emergency Service
Rapid response for system failures requiring immediate attention, especially during extreme weather.
System Troubleshooting
Remote and on-site diagnostic support to identify root causes before repairs begin.
Duct and Vent Cleaning
Cleaning services addressing airflow restrictions and noise reduction for sensitive sleepers.
Warranty Transfer
Assumption of remaining warranty coverage for new homeowners upon property sale.