Professional Heating & Cooling

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About Professional Heating & Cooling
Professional Heating & Cooling has kept Southeast Virginia comfortable since 1977, earning a 4.4-star rating from 23 verified customer reviews. Operating from Norfolk, this commercial and industrial HVAC contractor extends service throughout the Hampton Roads region, including Virginia Beach, Chesapeake, Portsmouth, Suffolk, Hampton, and Newport News. Their team handles projects ranging from design-build installations to preventive maintenance contracts for restaurants, apartment complexes, and industrial facilities. The company maintains 24/7 emergency response, ensuring clients can reach qualified technicians regardless of the hour or day.
What distinguishes Professional Heating & Cooling from regional competitors is their multi-divisional approach to mechanical systems. Their Foodservices Division specializes in commercial refrigeration installation and repair, while their dedicated controls division offers Alerton and Tridium Direct Digital Controls, programmable logic controllers, and pneumatic-to-DDC conversions. For multi-unit housing, they execute complete boiler system replacements, with one documented case saving a residential complex 85% on heating and hot water costs. Their project portfolio includes high-rise buildings, institutional facilities, and custom refrigeration systems designed for energy efficiency.
Customer feedback reveals technicians who arrive at 3:00 AM for freezer emergencies and solve problems previous contractors missed. Jim Hensley, referenced by name in a 2020 review, designed a gas boiler replacement system for King & Queen Apartments after removing an aging oil boiler. Another reviewer praised a church repair where a second company had applied only a temporary fix; Professional Heating & Cooling resolved the underlying issue. Their commercial client base includes high-rise chief engineers who rely on the team for technical expertise beyond standard HVAC diagnostics.
What Customers Say
21 of 23 reviewers award 5 stars, praising emergency responsiveness, technical skill, and named technicians. Both 1-star reviews cite customer service concerns on telephone interactions.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Commercial HVAC Design-Build
Full system design, installation, and project management for new commercial construction.
Commercial HVAC Repair & Maintenance
Equipment repair, planned preventative maintenance, and 24/7 emergency service response.
Commercial Refrigeration
Custom refrigeration system design, installation, and repair for foodservice businesses.
Foodservice Equipment Repair
Maintenance and repair for commercial kitchen equipment and refrigeration units.
Building Automation Systems
Direct Digital Controls, PLC systems, and pneumatic control upgrades.
Preventative Maintenance Programs
Scheduled maintenance contracts customized for commercial HVAC and refrigeration equipment.
Emergency HVAC Services
Round-the-clock emergency response for commercial and industrial facility HVAC failures.