Mares Heating and Air

Mares Heating and Air operates as an HVAC contractor serving Poquoson, Virginia, and surrounding communities in Hampton Roads. The business holds a 4.7-star average rating compiled from 11 customer reviews, with most clients awarding full five-star feedback. Operating standard business hours Monday through Friday from 8 AM to 4 PM, the company handles residential heating and cooling needs for homeowners in this coastal community near the York River. Reviewers characterize the operation as a small family-owned enterprise.

Reviewers consistently highlight two distinguishing qualities: pricing integrity and diagnostic thoroughness. One customer related how an earlier contractor recommended $4,200 in repairs after a failed attempt, while Mares identified the actual problem, a disconnected outdoor temperature sensor, and completed the resolution for under $500. Another reviewer documented receiving four competitive estimates before choosing Mares, noting the technician provided detailed explanations without pressuring toward upgrades. The willingness to offer price breaks on material removal and honor older refrigerant pricing demonstrates flexibility rarely found in the trade.

Two technicians appear prominently across recent feedback. Brian and Ray completed a two-day gas pack replacement project, arriving punctually and performing cleanup beyond the original scope. A separate reviewer described a Mares technician discovering wiring errors left by a previous company and correcting those mistakes without additional charges. These specific examples illustrate the accountability reviewers emphasize, problems solved completely rather than invoiced repeatedly.