Energy Pro Heating & Cooling
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About Energy Pro Heating & Cooling
Energy Pro Heating & Cooling serves Portsmouth, Virginia and surrounding communities as a trusted residential HVAC contractor with an exceptional 4.9-star rating drawn from 540 client reviews. The company maintains 24-hour availability every day of the week, ensuring homeowners have access to reliable heating and cooling support whenever equipment failures occur. Their team of licensed technicians specializes in system installation, preventive maintenance, and emergency repairs across the Hampton Roads metro area.
What distinguishes Energy Pro from neighboring contractors is their commitment to transparent, customer-first service practices. Multiple reviewers specifically praise the company for providing itemized quotes that clearly compare repair versus replacement costs, allowing homeowners to make informed financial decisions. The company also offers a maintenance club program for ongoing service, and technicians consistently go beyond the original service call, such as addressing a water heater issue discovered during an HVAC inspection at no extra charge.
Client testimonials repeatedly name specific technicians who delivered outstanding service. Tony spent several hours diagnosing a burnt-smell issue during subfreezing temperatures, thoroughly inspecting every component before providing a detailed repair quote. Devin arrived promptly for scheduled maintenance, identified a potentially dangerous water heater malfunction, and returned the same day to complete the fix. Office manager Angie ensures smooth scheduling and rapid problem resolution, creating a unified experience from first call through job completion.
What Customers Say
Of 5 sampled reviews, every customer awarded 5 stars and named a specific technician, Tony, Devin, or Reid, as the reason for their satisfaction. Four reviewers mention prompt arrival or same-day service, with one noting an emergency repair completed the same day it was discovered. No negative feedback appears in the sample, though pricing transparency is praised as uncommon in the industry.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
HVAC Installation
Complete system installation with professional, punctual technicians who clean up afterward and explain operation.
AC Repair & Maintenance
Diagnoses burnt smells, refrigerant issues, and component failures; includes preventive tune-ups for club members.
Heating Repair & Maintenance
Emergency heating repairs available 24/7, with thorough multi-hour inspections during cold snaps.
System Inspections & Diagnostics
Comprehensive component-by-component inspections ensuring operational safety and efficiency.
Water Heater Service
Technicians identify and repair water heater issues discovered during HVAC service calls.
Maintenance Club Membership
Ongoing service program with scheduled maintenance and priority scheduling for members.