Big Lick Roofing

Big Lick Roofing serves Roanoke and surrounding Virginia communities as a dedicated roofing contractor with a 4.9-star average across 158 client reviews. The company maintains 24-hour availability every day of the week, ensuring homeowners can reach them for urgent needs regardless of when problems arise. Reviews consistently mention professional installation crews, responsive project management, and thorough communication from initial contact through job completion. The contractor handles residential projects ranging from complete roof replacements to targeted leak repairs, with experience across varied roof types and outbuildings.

What distinguishes Big Lick Roofing in the Roanoke market is their commitment to transparent, fair pricing alongside flexible material options. Reviewers note the team provided quotes for both asphalt and metal roofing, allowing homeowners to compare costs and choose based on budget and aesthetic preferences. The company addresses emergency situations with same-day service capabilities, a critical feature given Virginia's storm season and temperature extremes. Multiple reviews highlight the team's willingness to accommodate special requests and unusual project specifications, suggesting a client-focused approach rather than a one-size-fits-all methodology.

Customer experiences reveal specific scenarios where Big Lick Roofing delivered above expectations. One reviewer described a same-day leak repair where technicians Will and Ryder provided pre-arrival communication and post-service photos documenting the work. Another homeowner mentioned the team completed a multi-structure project covering a main home with standard roofing, a shed, and a covered deck using appropriate flat-roof materials for each application. Technician Gage received recognition for providing in-depth information and detailed quotes, demonstrating the kind of knowledgeable guidance homeowners need when facing significant roofing decisions.