Comfort Services, Inc

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Claim This BusinessAbout Comfort Services, Inc
Comfort Services, Inc delivers heating and cooling solutions to homeowners and businesses across Roanoke, Salem, Christiansburg, Smith Mountain Lake, and Vinton. The company holds a Class A HVAC contractor license and maintains a 4.9-star average across 99 customer reviews, with all feedback rating the service either 4 or 5 stars. Operating from 7721 Williamson Road in Roanoke, the team provides residential and commercial installations, repairs, and maintenance through standard weekday hours, with 24-hour emergency availability for urgent situations.
The company distinguishes itself through flexible financing options and seasonal maintenance programs tailored to Southwest Virginia's climate demands. All technicians service every major HVAC brand without restricting customers to proprietary equipment, allowing complete flexibility when recommending replacements or upgrades. Free estimates on new installations help homeowners budget for significant purchases, while the company's consistent staff tenure provides customers with familiar faces for ongoing service relationships.
Customer reviews illustrate responsive service during challenging conditions. When one homeowner's AC failed on a 94-degree day after another company canceled, Parker arrived within 24 hours and completed the repair. Another reviewer described Chris diagnosing a capacitor failure, retrieving the part from the shop, and restoring cooling the same day. Technicians including Patrick, Leland, Dustin, and David have each been named in 5-star reviews for specific repairs ranging from blower motor replacement to furnace installations.
What Customers Say
Every one of the 99 reviews awards 4 or 5 stars. Customers consistently praise same-day response times and specific technicians: Chris received three name-drops for capacitor repairs, while Parker was twice credited with handling canceled same-day emergencies.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services, capacitor replacement, and seasonal tune-ups for cooling systems in residential and commercial properties.
Heating Repair & Maintenance
Furnace inspections, blower motor replacement, and winter readiness checks for forced-air heating systems.
New Installation
Full HVAC system installation for new construction and replacement units with free estimates and all-brand expertise.
24-Hour Emergency Service
After-hours urgent repairs for heating and cooling system failures requiring immediate attention.
Commercial HVAC
Heating and cooling services tailored for business properties throughout Southwest Virginia.
Scheduled Maintenance
Preventive service agreements keeping systems running efficiently and extending equipment lifespan.