Computers In Roanoke

Computers In Roanoke provides computer repair and IT support throughout the Roanoke Valley, earning a perfect 5-star rating from 21 reviews. Founded by Ken Waybright after observing the need for improved customer experience in the local tech industry, this business has built its reputation on personalized, onsite service for both residential and commercial clients. The company offers computer repair and upgrades, networking solutions, new and refurbished computer sales, point of sale systems, and video security setup and repair.

What distinguishes Computers In Roanoke is their commitment to being present during repairs, allowing clients to observe the work being done and receive one-on-one consultation. Their 18 years of experience translates into efficient processes that minimize disruption to daily operations. The business provides clear training on installed systems, whether security cameras or home automation equipment, ensuring clients can independently manage their technology after installation.

Reviewers consistently highlight specific scenarios where Ken went beyond typical service expectations. One reviewer described how Ken rearranged his schedule to handle an emergency system failure, while another noted he traveled to a remote location south of Smith Mountain Lake to improve WiFi networks. Multiple customers mentioned Ken provided extensive phone assistance without requiring immediate payment, with one stating he helped reset passwords and set up email for a disabled customer at no additional charge.