Emert's Electric Company

Emert's Electric Company holds a 4.9-star rating across 33 reviews in Roanoke, Virginia, positioning the contractor as a highly regarded option for residential electrical work in the region. The company appears to handle a broad spectrum of home electrical needs, from routine upgrades to urgent repairs. Multiple reviewers specifically mention pulling permits and scheduling required inspections, indicating the company navigates local regulatory requirements for customers. The contractor serves residential clients throughout the Roanoke area, and reviewers consistently highlight positive experiences with the technicians who arrive at homes.

What distinguishes Emert's Electric from competitors is their commitment to seeing jobs through completely, even when unexpected complications arise. One reviewer describes how the technician addressed a water intrusion issue near a breaker box, discovering the leak originated elsewhere but resolving it anyway, a level of problem-solving that reflects genuine customer care rather than simply completing a quoted scope. The company handles permit acquisition and coordinates required inspections, which simplifies the process for homeowners unfamiliar with local building department procedures. This approach removes a significant burden from clients who might otherwise need to navigate permitting paperwork independently.

Customer experiences reveal a pattern of responsive service and transparent communication. When one reviewer's parents lost electricity on a Sunday morning, Greg arrived within two hours and performed diagnostics without charging a service fee since the customer hired the company to complete the actual repair. Another reviewer recounts how the team returned to address an issue from the previous year, demonstrating ongoing accountability. The technicians, particularly Greg and Chad, receive consistent praise for their consideration of households with pets and children, and for remaining available to answer questions even outside standard business hours.