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About Gordon Heating Air & Electrical
Gordon Heating Air & Electrical serves Roanoke, Virginia as a heating contractor with a 4.7-star rating drawn from three customer reviews. This locally-operating business focuses on residential heating and cooling systems, providing service to homeowners throughout the Roanoke area. The company operates without a public website, and prospective clients can reach them directly at (540) 570-0063 to discuss their heating and cooling needs.
What distinguishes this contractor from competitors is the thorough assessment approach demonstrated in customer feedback. One reviewer noted how the technician conducted a detailed evaluation of existing ductwork and provided specific recommendations for improvement, while other companies dismissed the same situation as functional but suboptimal. The business has experience with Lennox heat pump systems, and customer accounts reference solving unconventional installation challenges that required creative problem-solving rather than standard solutions.
Customer reviews highlight specific positive experiences with company technicians. One homeowner recounted a heat pump installation from 2013 that developed a minor condensate drainage issue due to unconventional existing design. The technician resolved the problem within fifteen minutes, and the system has operated flawlessly since. Another reviewer simply describes their experience working with a technician named JD as very reliable and honest, emphasizing the trustworthy nature of the service provided.
What Customers Say
All three reviews award five stars, with customers specifically praising thorough assessments, rapid problem resolution, and technician reliability. One reviewer highlights the contractor's willingness to address non-standard installation challenges that other companies dismissed.
Services
Heat Pump Installation
Professional installation of heat pump systems for residential homes, with documented Lennox system expertise.
Heating System Service
Maintenance and repair of heating systems to ensure reliable operation during cold months.
Cooling System Repair
Diagnosis and repair of air conditioning systems, including condensate drainage issues.
Ductwork Assessment
Comprehensive evaluation of existing ductwork with recommendations for optimization before system installation.
Emergency HVAC Repairs
Responsive service for urgent heating and cooling issues, with one reviewer noting rapid fifteen-minute response.