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About Grimes Heating and Air conditioning
Grimes Heating and Air conditioning serves Roanoke, Virginia with a perfect 5.0-star rating across 24 client reviews. Customers describe the team as friendly, helpful, and honest, with reasonable pricing and reliable scheduling. The contractor handles both heating and cooling systems, providing repairs and preventative maintenance for residential properties throughout the Roanoke area.
Reviewers consistently praise the communication and transparency that define this contractor's approach. Customers note that technicians explain exactly what needs repair, show up when promised, and deliver thorough, clean work. Multiple clients mention the team goes above and beyond expectations, with one reviewer specifically appreciating that the technician communicated at every step of the project.
Several reviewers highlight experiences with a technician named JD, describing him as trustworthy, efficient, and down-to-earth. One customer recounts how JD showed exactly what needed repair during preventative maintenance, while another mentions exceptional communication throughout a project. The consistent mention of specific technicians by name, combined with reviewers' willingness to recommend the company to others, reflects the personal attention customers receive.
What Customers Say
All 24 reviews award 5 stars, with customers specifically naming technician JD multiple times. Reviewers consistently cite honesty, punctuality, and thorough communication as distinguishing qualities, with several noting this level of service is rare to find.
Services
AC Repair & Maintenance
Diagnoses and repairs air conditioning systems, including preventative maintenance tune-ups.
Heating Repair & Maintenance
Services include heating system repairs and seasonal maintenance for residential properties.
Preventative Maintenance
Includes system inspections, part replacements, and recommendations for keeping HVAC systems running efficiently.
System Diagnostics
Evaluates system performance and identifies components that need attention before failures occur.