Johnston Cooling and Heating

Johnston Cooling and Heating serves residential and light commercial clients throughout Roanoke, Virginia. The company maintains a 2.8-star average rating derived from 11 customer reviews, reflecting a overall service record that has generated mixed feedback from the local community. Prospective clients searching for HVAC support in the Roanoke area will find a contractor operating with 24-hour availability across all seven days of the week, a convenience factor worth noting for homeowners facing unexpected system failures.

The company distinguishes itself through its around-the-clock availability, a practical feature for Virginia residents dealing with the region's humid summers and variable winter temperatures. Without access to detailed website information regarding specific brand partnerships, certification credentials, or specialized service offerings, the most concrete differentiator remains the continuous operational schedule that many area contractors do not provide.

Customer accounts reveal specific service scenarios worth considering. One reviewer described a situation involving a Goodman unit that developed Freon leaks stemming from manufacturing-related pipe configuration issues, requiring multiple service calls over a two-year period. Another client reported waiting four days for an appointment after experiencing a significant temperature discrepancy in their home, and noted that a promised quote was never received despite follow-up calls. A third reviewer described difficulty obtaining a promised estimate for ductwork in a rental property, ultimately pursuing service from an alternative provider.