Mitcham Repair Service Inc

Mitcham Repair Service Inc holds a 4.9 rating across 109 reviews in the Roanoke area, establishing themselves as a trusted name for plumbing emergencies and routine repairs. Customers consistently describe the team as honest, professional, and skilled at diagnosing problems accurately the first time. The business serves the Roanoke region and extends into the New River Valley, including Blacksburg, responding to both scheduled service calls and urgent situations.

What distinguishes Mitcham Repair Service is their responsiveness during challenging conditions. Multiple reviewers note the team arrived the next day despite snowy weather, and one customer received help on Christmas morning when a hot water valve would not shut off. The company provides free quotes via text message and offers competitive pricing, with several customers reporting they received the lowest bid among contractors they consulted.

Reviewers frequently name the technicians who helped them. JC and Matt responded to an emergency during snowy conditions, while Adam and Matt handled a significant water pipe burst that flooded a guest bedroom, replacing plumbing with new PEX piping and installing heat tape to prevent freezing. Another customer praised the team for clearing a stubborn blockage in their plumbing line, noting the technicians communicated clearly before arrival and worked efficiently.