Patriot Chimney Services, LLC

Patriot Chimney Services, LLC serves Roanoke and surrounding communities as a chimney sweep specialist, earning a 4.5-star average across 183 customer reviews. The company handles residential chimney cleaning, inspection, and repair work throughout the Roanoke Valley. Multiple reviewers mention the team by name, describing interactions with Matt and his partner Billy, who arrive in marked vehicles and conduct themselves professionally on every job site.

What distinguishes this contractor is their commitment to honest assessment and clear communication. Reviewers consistently note that estimates are provided promptly, with one customer receiving a repair quote within hours of inspection. The team does not recommend unnecessary work; one reviewer specifically praised technician Matt for identifying that their chimney needed no cleaning at all, calling the transparency refreshing. When weather delays jobs, the company keeps customers informed throughout the process rather than disappearing until conditions improve.

Customers share specific scenarios that illustrate the company's approach. One Realtor described how Patriot completed a chimney repair that another contractor had delayed for over a year, finishing quickly once called. Another reviewer mentioned technicians arrived on a Sunday to complete work that had been postponed due to snow, with the team working hard despite challenging conditions. A third customer noted the crew repaired a chimney cap during summer heat and sent photos of the finished result the same day.