S.J. Conner & Sons

S.J. Conner & Sons holds a Class A contractor license (2701011933A) and operates as a family-owned business serving Roanoke and throughout Southwest Virginia. With 25 customer reviews yielding a 3.6-star average, the company provides heating, air conditioning, and plumbing services alongside specialized offerings such as septic system maintenance and video camera pipe inspection. The company maintains standard business hours Monday through Friday from 8 AM to 5 PM, with 24-hour emergency service available for urgent situations.

What distinguishes S.J. Conner & Sons from many area contractors is their trenchless pipe bursting technology, which allows for water line and sewer line replacement with minimal excavation and reduced property damage. This approach serves both residential and commercial customers seeking less invasive pipeline solutions. The company also offers sewer jetting, septic and grease trap pumping, and storm drain services, positioning them as a multi-trade contractor capable of handling complex infrastructure work beyond traditional HVAC and plumbing repairs.

Customer experiences at S.J. Conner & Sons reveal a team that responds quickly during challenging conditions. One reviewer described technicians Mark Chehade and Luke arriving the same morning during summer heat when the HVAC system continuously ran, avoiding a costly full unit replacement. Another customer praised receptionist Becky for her reassuring communication and noted technicians Mark and Luke resolved what was feared to be a major issue. However, negative reviews describe significant concerns including a reviewer reporting a promised Saturday appointment that never occurred and another detailing an unpleasant interaction with a field employee.