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About Wolfer Heating and Cooling
Wolfer Heating and Cooling serves Roanoke, Virginia with a perfect 5.0-star rating across 176 reviews. The contractor handles residential heating and cooling needs throughout the Roanoke Valley. Reviewers consistently praise the company's communication, honesty, and technical skill. One reviewer described the business as "Wolfer Heating and Cooling LLC" when sharing their experience.
From the reviews emerge patterns that distinguish this contractor from others. Technicians take time to walk customers through technical processes, explaining proper procedures even when no immediate job results. Reviewers repeatedly use words like "knowledgeable," "thorough," and "honest" when describing their interactions. The business appears to prioritize solving underlying problems rather than applying temporary fixes.
Reviewers share specific scenarios that illustrate the company's approach. One customer described Josh returning to resolve an unanticipated issue during a heat pump replacement, creating a solution "far better than we've lived with for the past 21 years." Another reviewer noted Josh worked in a "tiny hot attic space" while remaining "trustworthy, responsible, and respectful." A third reviewer mentioned receiving detailed guidance on removing a hot-water baseboard heater even though no service appointment was scheduled, demonstrating willingness to help without immediate financial gain.
What Customers Say
All 176 reviews award 5 stars. Reviewers consistently mention technician Josh by name, praising his same-day responsiveness, thoroughness, and honest approach. Multiple customers highlight that the team explains technical processes clearly and solves problems other contractors could not address.
Services
Heat Pump Installation & Replacement
Full system replacement including outdoor units, handlers, ducts, and thermostats. One reviewer described a complete overhaul removing old equipment and installing new setup.
Mini Split System Services
Installation and repair of mini split systems. A reviewer reported neat installation work with excellent system performance afterward.
HVAC System Maintenance
Ongoing maintenance services. One customer mentioned Josh handles all their maintenance and they remain extremely pleased two years post-installation.
Heating System Repair
Repair services for heating systems including heat pumps. Technicians address complex issues and unexpected problems that arise during service calls.
Cooling System Services
Air conditioning repair and maintenance. Technicians respond to calls promptly and work through challenging installation environments.
Indoor Air Quality Guidance
Advisory services on improving home efficiency. One reviewer noted Josh suggested insulation improvements during their HVAC project.
Emergency HVAC Services
Responsive service for urgent heating and cooling needs. Reviewers mention same-day arrival and on-time scheduled appointments.