Johnson Controls Richmond Branch Office

Johnson Controls Richmond Branch Office operates as a service provider in Rockville, Virginia, delivering alarm and monitoring solutions to residential and commercial clients across the region. The business currently holds a rating of 2.4 stars derived from 23 customer reviews, indicating significant areas of concern that prospective customers should evaluate before engagement. Located in the greater Richmond metropolitan area, this branch emerged following the acquisition of Richmond Alarm Company and continues to handle security monitoring accounts previously managed by that predecessor organization.

As reflected in available documentation and customer feedback, this contractor manages alarm systems, provides monitoring center services, and maintains customer accounts for security-related equipment. Specific brand partnerships or specialized HVAC equipment certifications are not documented in accessible materials. The company does employ service technicians who respond to account holder calls and dispatch personnel for system-related matters. Prospective customers seeking detailed information about equipment qualifications, manufacturer certifications, or specific service offerings should directly confirm capabilities prior to contracting.

Reader feedback documents several account interactions worth noting. One customer described extended wait times exceeding two hours when attempting to close their account, ultimately resulting in unexpected billing charges. Another reviewer cited repeated communication difficulties with support representatives and recurring collection contacts despite ongoing payment arrangements. A third account noted delayed response times from the monitoring center during alert situations. These scenarios represent documented customer experiences that potential clients may wish to verify against current service standards.