Service Works, LLC
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About Service Works, LLC
Service Works, LLC operates as an HVAC and plumbing contractor serving the greater Washington D.C. Metro Area, including Northern Virginia, D.C., and Maryland. Based in Springfield, Virginia, the company holds a 4.5-star rating across 18 verified customer reviews. Their team provides both residential and commercial services, handling heating, air conditioning, and plumbing needs from initial consultation through installation, maintenance, and repairs. The company maintains standard business hours Monday through Friday and offers around-the-clock emergency support for urgent situations requiring immediate assistance.
What distinguishes Service Works from many regional contractors is their breadth of equipment expertise and transparent pricing model. Their technicians service an extensive range of heating and cooling systems, including rooftop package units, split systems, heat pumps, furnaces, chillers, boilers, VAV systems, electrical heaters, and control systems. The company emphasizes upfront pricing with no surprise costs, ensuring homeowners understand the exact cost before work begins. They also accept same-day calls for urgent issues, a capability that several reviewers specifically praised when describing how quickly technicians arrived at their properties.
Customer experiences documented in reviews reveal consistent themes around responsiveness and technical skill. One reviewer described an after-hours emergency involving a significant water leak where the dispatched technician arrived within an hour, identified the problem, procured necessary parts, completed the repair, and dried the affected area before departing. Another reviewer detailed a same-day water heater replacement project where two technicians completed installation of a 75-gallon unit in approximately four and a half hours. While most reviews are overwhelmingly positive, a small number of customers expressed dissatisfaction with maintenance service scope, noting expectations for deeper system cleaning that did not materialize.
What Customers Say
Four reviewers specifically mention same-day or emergency arrival, with times ranging from under 30 minutes to one hour after calling. Positive reviews praise technicians by name (William, Patrick, Santos) for politeness and thoroughness, while the sole negative review cites insufficient cleaning during a maintenance visit rather than technical competence or pricing concerns.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| WednesdayToday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
HVAC Installation & Replacement
Complete heating and cooling system installation including rooftop units, split systems, heat pumps, furnaces, and boilers.
HVAC Repair & Maintenance
Diagnostic services, system tune-ups, and repair for all makes and models of heating and cooling equipment.
Plumbing Services
Water heater installation, leak detection, and general plumbing repairs for residential and commercial properties.
Emergency HVAC & Plumbing Response
24-hour emergency support line for urgent heating, cooling, and plumbing issues requiring immediate attention.
Commercial Equipment Servicing
Service for chillers, VAV systems, control systems, and large-scale commercial HVAC equipment.