Smooth Plumbing

Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Smooth Plumbing
Smooth Plumbing delivers professional plumbing services to homeowners throughout Stafford County and neighboring communities in Virginia. The company maintains a exceptional 4.9-star rating accumulated across 954 client reviews, reflecting consistent service quality. Their team operates around the clock every day of the week, ensuring residents have access to emergency plumbing support whenever a pipe bursts, a sump pump fails, or any unexpected water issue arises in the home.
What distinguishes Smooth Plumbing from neighboring contractors is their commitment to transparent communication and thorough problem diagnosis. Reviewers consistently describe receiving detailed explanations of repair options before work begins, with technicians taking time to answer questions and explain the repair process. The company provides upfront pricing quotes at the job site, allowing homeowners to make informed decisions without pressure. Their availability extends well beyond standard business hours, responding to calls even during evening hours and providing real-time technician tracking for added convenience.
Customers share specific experiences that illustrate the company's approach. Jackie Oh recounted how technician Lonell diagnosed a frozen, busted pipe behind her fireplace that was causing a persistent water noise, explaining each repair option clearly before completing the fix with careful attention to detail. Arlan Bryant described calling about a failed sump pump late in the afternoon and receiving same-day service despite darkness approaching, with Lonell arriving within the promised timeframe, explaining costs upfront, and completing the replacement while sharing maintenance recommendations for the future.
What Customers Say
The overwhelming majority of 954 reviews award 5 stars, with negative feedback focusing on pricing concerns while positive reviews emphasize diagnostic skill, same-day service availability, and technician professionalism. Multiple reviewers specifically praise technician Lonell by name for knowledgeable, friendly service and transparent communication about repair costs and processes.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| WednesdayToday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Leak Detection & Repair
Fast response for burst pipes, hidden leaks behind walls, and any water intrusion causing damage to the home.
Sump Pump Service
Replacement and installation of outdoor and in-ground sump pumps including diagnosis of failure causes.
Pipe Repair & Reconfiguration
Repair of frozen or damaged pipes with options to reroute lines for future accessibility.
Water Heater Issues
Diagnosis and repair of water heater problems affecting hot water supply in the residence.
Basement & Crawl Space Flooding
Water removal and remediation following sump pump failures or groundwater infiltration during storms.
Plumbing Inspections & Diagnostics
Thorough assessment of plumbing issues with clear explanation of repair options and costs.