Bradley's Plumbing & Heating

Bradley's Plumbing & Heating operates as a family-owned heating contractor serving Staunton, Stuarts Draft, Waynesboro, and the surrounding Augusta County region. With a 4.5-star rating accumulated across 67 customer reviews, the company has built a reputation for honest, reliable service over more than 27 years in business. Their team holds master-level credentials in both plumbing and HVAC disciplines, and all technicians maintain full licensing for residential work in Virginia. The company maintains standard business hours Monday through Friday from 8 AM to 4:30 PM, with Saturday and Sunday reserved for emergency callback availability.

What distinguishes Bradley's from competing contractors in the Shenandoah Valley is their 100% satisfaction guarantee that accompanies every project, whether a simple faucet repair or a complete furnace installation. The company emphasizes upfront pricing with free written estimates before any work begins, and they back their craftsmanship with a workmanship warranty. Their service agreements offer ongoing maintenance options for homeowners seeking to extend equipment lifecycles and prevent costly emergency repairs during extreme seasonal temperatures.

Multiple reviewers specifically mention Gary as the technician who handled their calls, describing him as efficient, thorough, and diagnostically skilled. One reviewer recounted how Gary identified a faulty thermostat over the phone and guided them through a reset procedure so they could have hot water pending his next-day arrival. Another customer noted Gary had serviced their HVAC system and plumbing across three decades, consistently arriving on time and resolving problems correctly on the first visit. These detailed accounts suggest the company assigns experienced technicians rather than rotating newer staff into complex service calls.