Frank Cullen Inc.

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Claim This BusinessAbout Frank Cullen Inc.
Frank Cullen Inc. holds a 4.9-star rating aggregated across 55 customer reviews in Sterling, Virginia, positioning the contractor among the most recommended service providers in the Loudoun County region. The business maintains a residential-focused operation serving Sterling, Ashburn, and Leesburg alongside surrounding communities throughout northern Virginia. Frank B. Cullen established the company in 1986 alongside his father Dennis Cullen, building the enterprise on principles emphasizing traditional customer service values that the family intends to continue through subsequent generations.
The contractor operates as aCarrier dealer and provides WaterFurnace geothermal systems capable of delivering up to 70 percent savings on heating, cooling, and hot water expenses for qualifying installations. This dual-brand capability enables the business to offer conventional split-system replacements alongside renewable geothermal solutions, creating differentiated options for homeowners evaluating long-term energy investment versus upfront equipment costs. The Homerun Service Agreement program provides ongoing maintenance coverage designed to maintain system efficiency through seasonal temperature extremes.
Several reviewers specifically referenced technicians who delivered expedited service during challenging circumstances. Amy Marmo described receiving on-site response within 30 minutes during a heat wave, with the technician explaining system diagnostics and completing repairs within 45 minutes. Stacie Kelly noted Mike went beyond standard scope when facilitating a replacement Carrier heat pump installation, while Lauren managed the transaction process efficiently. Andrew Blackman highlighted consistent same-day scheduling over 2.5 years of continuous service, mentioning Fidel, Alex, and Tobias as team members demonstrating technical knowledge throughout multiple visits.
What Customers Say
Four of six named reviewers experienced rapid response timelines, with Amy Marmo receiving 30-minute arrival during extreme heat and Andrew Blackman citing consistent same-day service across 2.5 years. Eight positive reviews reference professional communication and thorough explanations, while the single negative review by George Caras addresses installation defect claims and customer service disputes.
Services
A/C Repair & Tune-Ups
Diagnostic services addressing cooling system malfunctions including refrigerant issues, electrical component failure, and preventive seasonal maintenance.
A/C Replacement & Installation
New cooling equipment selection, sizing, removal of existing units, and professional installation meeting manufacturer specifications.
Heating Repair & Replacement
Furnace and heat pump repair services along with complete system replacement when repair costs exceed equipment value.
Heating Installation
New heating system installation including heat pump configurations and conventional forced-air furnace setup.
Residential HVAC Maintenance
Ongoing service agreements designed to maintain system efficiency and extend equipment lifespan through scheduled servicing.
Geothermal Systems
Ground-source heat pump installation utilizing constant underground temperatures for enhanced heating and cooling efficiency.