Johnstone Supply

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Claim This BusinessAbout Johnstone Supply
Johnstone Supply operates as a heating equipment supplier in Sterling, Virginia, maintaining a perfect 5.0-star rating across nine verified client reviews. The business maintains standard operating hours from 7 AM to 4:30 PM on weekdays, with weekend availability closed. Located centrally within Sterling, the company serves HVAC contractors throughout the broader Northern Virginia region, providing wholesale access to heating and cooling equipment, components, and installation accessories. As a distributor focused exclusively on professional contractors rather than retail homeowners, the supplier functions as a critical supply hub for installation crews, service technicians, and mechanical contractors requiring same-day material acquisition.
The distributor differentiates itself through an extensive product catalog spanning multiple categories visible on their website: residential unitary systems including gas and oil furnaces, mini-split configurations supporting both single-zone and multi-zone setups, evaporator coils, air handlers, and field-installed accessories. The review corpus reveals particular strength in locating non-stock materials rapidly, with multiple contractors noting their ability to secureheat pump units from other suppliers within compressed timelines. This sourcing agility distinguishes Johnstone from larger corporate distributors where lead times frequently extend beyond project windows.
Client feedback surfaces specific personnel interactions worth noting. One reviewer detailed how Walt L. facilitated sourcing six 5-ton Daikin heat pump units including the DZ14SA0603 model, coordinating securing and delivery to complete a contracted installation. Another reviewer credited Brandon at the Sterling location with friendly demeanor and product knowledge, characterizing the store as their primary source for HVAC supplies. Additional reviews specifically mention Will, Chris, Mark, Rodney, and Tim as consistently helpful team members who assist with technical inquiries, part location, and keeping projects on schedule.
What Customers Say
Nine client reviews yield a unanimous five-star sentiment, with each testimonial specifically naming at least one staff member by name. Consistent themes emerge across feedback: rapid procurement of difficult-to-locate components, technical expertise from counter staff, and personalized service treating contractors as valued relationships rather than account numbers.
Working Hours
| Sunday | Closed |
| MondayToday | 7 AM–4:30 PM |
| Tuesday | 7 AM–4:30 PM |
| Wednesday | 7 AM–4:30 PM |
| Thursday | 7 AM–4:30 PM |
| Friday | 7 AM–4:30 PM |
| Saturday | Closed |
Services
Residential Split Systems
Complete split-type heating and cooling systems for existing homes requiring ducted distribution and outdoor condenser pairing.
Mini-Split Systems
Ductless configurations available in single-zone and multi-zone variants including variable capacity systems for customized zone control.
Gas and Oil Furnaces
Direct-vent furnaces rated for residential installation, supporting natural gas and fuel oil fuel sources with various efficiency classifications.
Air Handlers and Evaporator Coils
Indoor blower assemblies and coil modules compatible with heat pump and air conditioning condensing units for flexible system pairing.
Commercial Packaged Units
Rooftop and pad-mounted commercial equipment configurations designed for light commercial applications and light industrial settings.
Installation Accessories
Field-installed components including mounting hardware, refrigerant line sets, electrical connections, and ductwork adapters supporting code-compliant installation.
Extended Warranties
Manufacturer warranty extensions available for purchase alongside equipment, providing enhanced coverage beyond standard warranty periods.
Parts Procurement
Individual component sourcing for repair needs, including hard-to-find and non-stock items requested through contractor account representatives.